Customer Service
Free returns & changesYou have the right to return ordered products within 14 days of receipt, however the goods may not have been worn or in any way damaged. All seals and labels must be intact. The watch, its box, documents and any accessories must not be tampered with in any way. Before returning goods, contact us for instructions. The goods shall be returned in its original packaging and all costs associated with the return shipping is to be paid for by the customer.Watch must be returned to us in accordance with instructions and must be sent with shipment tracking and/or insurance unless you are otherwise directed by us.

In case of the unlikely event that you received a watch which is damaged, unfunctional or not in accordance with what you ordered, you have the right to a full refund within 14 days and all shipping costs associated with the return are to be paid by VintageWatchAgency™.